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I posted to delicious.com
Great Lake, a Chicago Pizza Shop, Enjoys Being Small - Question - NYTimes.com
My notes: "In the food service business, it’s assumed that the customers have a set of God-given birthrights when they come into an establishment. It’s like they’ve been wronged in a lot of parts of their lives, and this is their chance to even the score."
January 21 2010, 9:48am | Comments »
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