In the food service business, it’s assumed that the customers have a set of God-given birthrights when they come into an establishment. It’s like they’ve been wronged in a lot of parts of their lives, and this is their chance to even the score.

I sat in the office of someone I admired and feared, someone who was the gatekeeper for something I wanted, and I lied to his face.

The new millennium’s first 10 years is really Microsoft’s lost decade. It is a decade of shattered dreams. Microsoft 2000-2009 is a casebook study why no company should allow its ranks of MBAs to swell too large.

Mark Zuckerberg launched a website that created 700 jobs. 37signals wrote a manifesto that created 15. That’s got to count for something.

The tech media suffers from the same delusions about Apple that have clouded their prognosticating skills for the last decade. They are still judging Apple by the Mac versus Windows saga that played out over twenty years ago.

Companies from ten to five hundred employees using Microsoft software are significantly at risk for a BSA audit.

no one really grasps how dysfunctional Microsoft has become. Yes Microsoft did spend half a billion dollars for, as near as anyone can tell, absolutely nothing. Not exactly the first time. Asserting that it's a ridiculous supposition is in no way disproving it.

Open allows experimentation. Open encourages competition. Open wins.

Nokia, Sony/Ericsson, Microsoft, RIM -- these guys clearly had no idea what they were in for when Apple set their sights on the cell phone market -- a market that is a nearly perfect match to Apple's strengths.

if you make it your own priority to seek out people who impress and interest you, not for bettering yourself or your career but just to reach out and meet new people, cool things happen.